By submitting payment to Urban Edge Printing & Design Co. indicates that you have read and understood these Terms and Conditions and that you agree to these Terms and Conditions.
Please understand that at any time, Urban Edge Printing & Design Co. has the right to change and/or edit our Terms & Conditions and pricing without notice.
Urban Edge Printing & Design Co. Does Have an ATTORNEY on standby for FRAUDULENT CHARGEBACKS, HARRASMENTS ONLINE OR VIA EMAIL OR PHONE, THREATS and etc. LEGAL ACTION will be taken.
We have the right to decline any project or client.
PAYMENT & REFUND POLICY:
At Urban Edge Printing & Design Co. There will be NO REFUNDS once payment is sent for a product or bundle, or once the designer has start planning, creating a layout or options for product. As a client you are paying for the design (final product) NOT THE SOURCE FILE. Full payment is due before any project starts.
CLIENT COMMUNICATIONS:
We only communicate with the business owner, no outside parties. If the Client is not happy with a product you may talk it over with the designer. Failing to contact the designer about any concerns means the product will be finalized.
COPYRIGHT OWNERSHIP AND USAGE RIGHTS.
The designer retains all copyrights and intellectual property rights in and to the work. The client is granted a perpetual, non-exclusive license to use the work for its intended business purposes, including the right to register and use the work as a trademark. Both the designer and the Client retain the right to display the Work in portfolios, websites, marketing materials, and other promotional uses for the purpose of showcasing the work.
INVOICES:
All unpaid invoices are cancelled within 48 hours.
SOCIAL MEDIA PORTFOLIO RIGHTS:
Urban Edge Printing & Design Co. has the right to post the clients work in any time and fashion of their favor.
DISRESPECT NOT TOLERATED:
Our designer is going out of their way to please the clients. Please respect the designers time, creativity & please be respectful. If the client acts in a disrespectful manner, their invoice & contract will be terminated and will receive only half of their payment back.
PRINTING POLICIES:
ALL SALES ARE FINAL AND NO REFUNDS will be issued after the printing process has started.
Please allow 2 to 2.5 weeks for delivery (This includes the time for the item to get to us, the design and print process and delivery). Everything is PRINT ON DEMAND (inventory is ordered once the order is placed).
If there is an error that was our fault within the design that was printed, we will replace the order at no extra cost.
Bulk Orders turnaround times vary depending on the quantity.
ALL communications should be sent via email (NO TEXT) to alleviate any miscommunication with design request.